This application is a comprehensive dashboard designed for analyzing and improving the performance of a university chatbot, referred to as the "Asistente Virtual UBE." It provides users with insights into various metrics related to user interactions, satisfaction levels, and frequently asked questions. To use the app, users can navigate through a sidebar menu that includes options such as "Inicio," "Preguntas Frecuentes," "Métricas de Efectividad," "Encuestas de Satisfacción," "Satisfacción del Usuario," and "Sugerencias Automatizadas." Each section presents relevant data visualizations, including bar charts, line charts, and doughnut charts, to facilitate easy understanding of the chatbot's performance and user feedback. The app is built using modern web technologies, including TypeScript and React for the frontend, with the use of libraries such as Chart.js for data visualization and Three.js for 3D graphics. The styling is managed with Tailwind CSS, allowing for a responsive and visually appealing user interface. Key features of the app include: - A dynamic header that displays the title and subtitle of each page. - Interactive charts that visualize data related to user interactions, effectiveness metrics, and satisfaction ratings. - A sidebar for easy navigation between different sections of the dashboard. - Metric cards that summarize key information and provide actionable insights. - A star rating component for collecting user feedback on the chatbot's performance. - A suggestion card feature that displays automated recommendations based on data analysis, allowing users to implement or ignore suggestions. Overall, this application serves as a valuable tool for university administrators and staff to monitor and enhance the effectiveness of their virtual assistant, ultimately improving the user experience for students and faculty.
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Last Updated May 14, 2025