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This application is a call center management system designed for a retail company, enabling users to manage product orders efficiently. The app allows users to search for products, manage a shopping cart, and create customer orders, all while providing a user-friendly interface. To use the app, users can navigate through various tabs: Products, Current Order, Orders, and Customer Information. In the Products tab, users can search for items by name or code and filter products by category. Each product displays its name, code, price, and stock availability, with an option to add items to the cart. The Current Order tab shows the items added to the cart, allowing users to adjust quantities or remove items. Users can view their order history in the Orders tab, where they can search for specific orders by order number, customer name, or phone number. The Customer Information tab collects necessary details about the customer, such as name, phone number, address, and any additional notes. The application is built using TypeScript and React, leveraging various UI components for a responsive design. Key technologies include state management with React hooks, a mock data generation function for products, and a printing feature for invoices. The app also incorporates a dialog component for viewing order details and utilizes icons from the Lucide React library for enhanced visual representation. Key features of the app include: - Product search and filtering by category. - Shopping cart management with the ability to add, remove, and update product quantities. - Order creation with customer information validation. - Invoice generation and printing functionality. - Order history tracking with search capabilities. Overall, this call center management system streamlines the order processing workflow, making it easier for users to handle customer requests and manage inventory effectively.