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9d:T2027a8,Mayank Thakur — MBA Portfolio | Data Science & AI

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Professional Portfolio

Mayank Thakur

MBA · Data Science & Artificial Intelligence

Turning data into decisions, and operations into outcomes.

Data AnalyticsBusiness StrategyOperationsAI & ML

Mayank ThakurPortfolio01 / 18

About Me

Hospitality-honed. Data-driven.

A result-oriented professional blending a strong foundation in hospitality and operations management with an MBA in Data Science & Artificial Intelligence.

Experienced in guest relations, team supervision, and process optimization through roles at Marriott and Delhivery. Skilled in data-driven decision-making, business analytics, and strategic planning, with a passion for integrating technology to improve service quality and operational efficiency. Committed to continuous learning and driving organizational growth through innovation, leadership, and analytical insight.

Phagwara, Punjab, India

Mayank ThakurAbout Me02 / 18

At a Glance

A snapshot of measurable impact and growth.

8.65

MBA CGPA

6+ yrs

Professional & internship experience

Industry certifications

₹15K+

Revenue generated (Amodh Project)

Mayank ThakurAt a Glance03 / 18

Core Competencies

Skills & Toolkit

Technical Tools

Microsoft Power BITableauMicrosoft ExcelGoogle SheetsPythonSQLPredictive ModellingGoogle AnalyticsJASPPostgreSQLMySQL Workbench

Power Skills

Problem SolvingCommunicationDecision MakingTeam CollaborationTime ManagementAdaptability

Mayank ThakurCore Competencies04 / 18

Education

Academic Journey

Lovely Professional University

Aug 2025 – Present

Master of Business Administration — Data Science & AI

Phagwara, Punjab · CGPA: 8.65

Chandigarh University

Aug 2017 – Jul 2020

B.Sc. — Hospitality & Hotel Management

Kharar, Punjab · CGPA: 6.64

Snower Valley Senior Secondary School

Apr 2016 – Mar 2017

Intermediate (Senior Secondary)

Jhiri, Himachal Pradesh · Percentage: 67%

Mayank ThakurEducation05 / 18

Work Experience

Professional Experience

Delhivery

Jun 2021 – Jul 2024

Center Manager · Himachal Pradesh

Managed 500+ daily shipments, maintaining an 85%+ on-time delivery rate through efficient logistics coordination and route planning.
Supervised and trained a team of 5–6 staff members, improving workflow efficiency and reducing delivery delays by 15%.
Handled operations contributing to monthly logistics revenue through efficient shipment management.

Marriott

Jan 2020 – Sep 2020

Front Office Associate — Concierge Desk · Indore

Assisted 40+ guests daily with transportation, sightseeing, airport transfers, and concierge services for a seamless experience.
Promoted chauffeur-driven rentals and travel packages, contributing to ~₹4,00,000+ in monthly transportation revenue.
Coordinated with 15+ drivers and travel vendors to manage bookings and timely services while maintaining high satisfaction.

Mayank ThakurWork Experience06 / 18

Internships

Hands-on Training

Solitaire Infosys Pvt. Ltd.

Jun 2026 – Jul 2026

Data Science Intern · Mohali

Conducted exploratory data analysis to uncover fraud patterns across manufacturer, age, gender, and accident type.
Trained and benchmarked 6 classifier configurations, improving Random Forest recall on fraudulent claims from 4.3% to 100% via class-rebalancing.
Delivered a production-ready model achieving 93% test accuracy with full EDA, confusion matrices, and evaluation metrics.

IBM

Feb 2026 – Mar 2026

Artificial Intelligence Intern · Virtual

Built an end-to-end ML pipeline in Python on ~40,000 salary records to analyze global data science job trends.
Executed data cleaning, preprocessing, and feature engineering on 10+ variables, handling missing values and encoding.
Implemented and evaluated Logistic Regression and Random Forest models with train-test split and rich visualizations.

Le Meridien

Dec 2018 – Apr 2019

Front Office Intern — Concierge Desk · Gurgaon

Built strong guest relationships with personalized recommendations and prompt resolution of concerns.
Coordinated 20+ daily transportation requests and guest itineraries, achieving 95%+ service accuracy.
Collaborated across Front Office, Housekeeping, and Guest Relations to resolve 25+ requests per shift.

Mayank ThakurInternships07 / 18

Projects

Selected Work

SQL-Based E-Commerce Database Management System

MySQL · Jun 2026 – Jul 2026

Student Social Media Analytics Dashboard

Power BI · Jun 2026 – Jul 2026

Customer Experience Dashboard

Power BI · Feb 2026 – Mar 2026

Stock Analysis of JP Morgan

Python · Nov 2025 – Dec 2025

Mayank ThakurProjects08 / 18

MySQL · Jun 2026 – Jul 2026

SQL-Based E-Commerce Database Management System

Designed a normalized relational database of six interconnected tables using MySQL.
Implemented primary keys, foreign keys, and referential integrity for accurate, consistent data.
Wrote SQL queries for insertion, joins, and business analysis enabling order tracking and customer insights.

Mayank ThakurProject09 / 18

Power BI · Jun 2026 – Jul 2026

Student Social Media Analytics Dashboard

Built an interactive dashboard analyzing 1,000+ student records across 12+ attributes.
Designed 15+ visualizations, 8 KPI cards, and 6 dynamic slicers using DAX and Power Query — +40% reporting efficiency.
Identified trends in platform preference, screen time, and academic impact for evidence-based decisions.

Mayank ThakurProject10 / 18

Power BI · Feb 2026 – Mar 2026

Customer Experience Dashboard

Analyzed 32,941 customer service records across 12 variables in Microsoft Power BI.
Developed KPI cards for average response time, CSAT score, and agent performance.
Created 10+ visualizations and 5+ filters tracking satisfaction, sentiment, and call center performance.

Mayank ThakurProject11 / 18

Python · Nov 2025 – Dec 2025

Stock Analysis of JP Morgan

Carried out time-series analysis to evaluate price movement, trends, and volatility.
Calculated moving averages and volatility indicators to support investment trend analysis.
Used Python libraries to visualize performance patterns and extract financial decision-making insights.

Mayank ThakurProject12 / 18

Certifications

Credentials & Continuous Learning

Artificial Intelligence Virtual Internship

IBM

Feb 2026 – Mar 2026

Data Analyst with Gen AI

Career 247

Oct 2025 – Jun 2026

Prompt Engineering for Everyone

IBM / Cognitive Class

Oct 2025

Advanced Excel, Power BI & Tableau

Lovely Professional University

Sep 2025 – Oct 2025

Basics of Export–Import Management (MOOC)

IIFT · Ministry of Commerce

May 2026

Introduction to Agentic Automation

UiPath

May 2026

Digital Application Fundamentals (STEM)

IT-ITeS SSC nasscom

Jan 2026

SEBI Investor Awareness Test

NISM

Sep 2025

Google AI Essentials

Google

2025

Mayank ThakurCertifications13 / 18

Achievement

VBYLD 2026 — Stage 2 Qualifier

Ministry of Youth Affairs & Sports, Govt. of India

Recognized for progressing to the Essay Round of the Viksit Bharat Young Leaders Dialogue, among selected young leaders across India.

VBYLD 2026 — Stage 2 Qualifier certificate

Mayank ThakurRecognition14 / 18

Achievement

Amodh Project — Product Development

End-to-end business venture

Led a full product development cycle — market research, pricing, branding, and marketing — generating ₹15,000+ revenue and demonstrating strong business acumen.