I'll create a comprehensive travel booking engine with CRM features. This will be a full-featured customer profile system with all the components you've outlined.

I've created a comprehensive travel booking engine with CRM features that includes all the components you requested. Here's what the system includes:

Key Features Implemented:

1. Customer Information Panel

• Complete customer profile with photo, contact details, and customer type
• GSTIN for business travelers
• Passport and visa information with expiry alerts
• Social handles and loyalty points tracking

2. Travel Preferences

• Preferred airlines, hotel categories, and destinations
• Frequent flyer numbers management
• Special requests (meals, seating preferences)
• Language and currency settings
• Saved travelers functionality

3. Booking Timeline Segmentation

• Upcoming Bookings: Future trips with modification options
• Current Bookings: Real-time status with hotel contacts and emergency info
• Past Bookings: Complete history with rebooking and review options

4. Lead Management (CRM)

• Lead overview dashboard with conversion metrics
• Active leads with scoring and qualification
• Quotation tracking with status monitoring
• Communication tools (call, email, WhatsApp)

5. Payment & Invoice Management

• Transaction history and payment tracking
• GST-compliant invoice downloads
• Pending payment alerts
• Wallet balance for corporate users

6. Communication History

• Email tracking with open/click status
• WhatsApp conversation logs
• SMS history
• Support ticket management

7. Document Center

• Secure document storage with categories
• Passport/visa document management
• Health certificates and insurance docs
• Travel itinerary storage

8. Feedback & Loyalty System

• Review and rating system
• Loyalty program with tier progression
• Referral tracking with earnings
• Points activity monitoring

Technical Features:

• Responsive Design: Works on all device sizes
• Modern UI: Clean interface using shadcn/ui components
• Tabbed Navigation: Easy access to different sections
• Status Badges: Clear visual indicators for various states
• Interactive Elements: Buttons for actions like download, modify, cancel
• Progress Tracking: Visual progress bars for loyalty status

The system provides a complete 360-degree view of each customer, combining travel booking functionality with powerful CRM capabilities for lead management and customer relationship building.

I'll modify the layout to move the tabs to the left side for better navigation.

Perfect! I've updated the layout to move the tabs to the left side. Here are the key improvements:

Layout Changes:

Left Sidebar Navigation

• Fixed Width: 256px sidebar that doesn't shrink
• Vertical Tabs: Full-height navigation with proper spacing
• Color-Coded Indicators: Each tab has a unique colored dot for visual distinction
• Better Labels: More descriptive tab names for clarity

Content Area

• Flexible Width: Main content area takes up remaining space
• Clean Separation: Clear visual separation between navigation and content
• Responsive Design: Layout adapts well to different screen sizes

Visual Enhancements

• Professional Appearance: Clean, modern sidebar design
• Easy Navigation: Larger click targets with better spacing
• Visual Hierarchy: Color coding helps users quickly identify sections

The left sidebar approach provides several advantages:

• More Space: Content area has more horizontal space
• Better UX: Easier navigation with persistent sidebar
• Scalability: Easy to add more tabs without crowding
• Professional Look: Common pattern in enterprise applications

The layout now resembles professional CRM and booking systems, making it more intuitive for travel agents and customer service representatives to navigate between different customer information sections.