Hello, can you please help me build a prototype for the OEM Intake widget? Here is the PRD to start us off: "PRD: OEM Intake & Tracking
Problem Statement OEMs (Original Equipment Manufacturers) currently lack visibility into the lifecycle of their sold equipment. Consumers are directed to engage with dealers independently for repair and maintenance needs, creating a disconnected experience and preventing OEMs from monitoring service quality.
Solution Summary Implement a help widget for OEM websites that automates consumer request intake, dealer assignment, and dispatching. Enable resolution tracking and communications within the UC platform to create a seamless experience for all parties.
User Personas: OEM Clients - Organizations that manufacture equipment and need visibility into post-sale service. Consumers - End-users who have purchased OEM equipment and require repair or maintenance services. Dealers - Service providers who perform repairs and maintenance on behalf of OEMs.
MVP Requirements:
Request Intake Widget A website plugin for OEM clients that enables consumers to log repair/maintenance requests. Form should collect essential information: Equipment model number, Problem type/description, Location, Consumer contact information Widget should be easily integrable into existing OEM websites and it should be Mobile-responsive
Work Order/Trip Generation System capability to automatically create Work Orders and Trips based on consumer input / form submission.
Dealer Assignment and Dispatch: Automatic allocation of appropriate dealers based on request parameters - Matching Trade/Services and Proximity.
Communications System Automated email sequence to keep all parties informed throughout the service lifecycle. Intake Confirmation:
I'll help you build a prototype for the OEM Intake widget based on the PRD. Let's break this down into components and create a working prototype.
This prototype for the OEM Intake widget includes all the key components specified in the PRD:
Created a responsive form that collects all required information:
Shows confirmation messages for various stages:
To implement this in a production environment, you would need to:
Would you like me to explain any specific part of the implementation in more detail?
Hello, can you please help me build a prototype for the OEM Intake widget? Here is the PRD to start us off: "PRD: OEM Intake & Tracking
Problem Statement OEMs (Original Equipment Manufacturers) currently lack visibility into the lifecycle of their sold equipment. Consumers are directed to engage with dealers independently for repair and maintenance needs, creating a disconnected experience and preventing OEMs from monitoring service quality.
Solution Summary Implement a help widget for OEM websites that automates consumer request intake, dealer assignment, and dispatching. Enable resolution tracking and communications within the UC platform to create a seamless experience for all parties.
User Personas: OEM Clients - Organizations that manufacture equipment and need visibility into post-sale service. Consumers - End-users who have purchased OEM equipment and require repair or maintenance services. Dealers - Service providers who perform repairs and maintenance on behalf of OEMs.
MVP Requirements:
Request Intake Widget A website plugin for OEM clients that enables consumers to log repair/maintenance requests. Form should collect essential information: Equipment model number, Problem type/description, Location, Consumer contact information Widget should be easily integrable into existing OEM websites and it should be Mobile-responsive
Work Order/Trip Generation System capability to automatically create Work Orders and Trips based on consumer input / form submission.
Dealer Assignment and Dispatch: Automatic allocation of appropriate dealers based on request parameters - Matching Trade/Services and Proximity.
Communications System Automated email sequence to keep all parties informed throughout the service lifecycle. Intake Confirmation:
I'll help you build a prototype for the OEM Intake widget based on the PRD. Let's break this down into components and create a working prototype.
This prototype for the OEM Intake widget includes all the key components specified in the PRD:
Created a responsive form that collects all required information:
Shows confirmation messages for various stages:
To implement this in a production environment, you would need to:
Would you like me to explain any specific part of the implementation in more detail?