Add share link to the platform , so it share on all social meida , whatsapp and more . The platform also need a full knowledge agentic ai customer service called Tiana . Tiana would know everything about the platform in other to provide simple answers to customers . and refer customer to customer sales rep for difficult question.
For the AI customer service chatbot (Tiana), which AI model would you like to use? Anthropic Claude
Where should the Tiana chatbot be accessible? Bottom right corner widget
For escalation to sales representatives, should Tiana collect contact info and create a ticket? Email-based
Now I'll create the social share component and the Tiana AI chatbot with Claude integration:
I've successfully added social sharing capabilities and the Tiana AI chatbot to your platform. The social share button appears in the bottom right and lets users share to Facebook, Twitter, LinkedIn, WhatsApp, Email, or copy the link. Tiana is a floating chatbot widget powered by Anthropic Claude that understands your entire eDAS Access platform and provides instant answers to customer questions. When customers ask complex questions that need human attention (like enterprise solutions or custom pricing), Tiana seamlessly escalates to your sales team by collecting contact information and sending an email with the conversation context.
The share link is not visible on the website