CRM Admin Panel - Page List & Detailed Breakdown

The CRM Admin Panel will include multiple pages for managing users, transactions, contests, and trading activities. Below is a structured breakdown of each page with its features and functionalities.

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1. Dashboard

Purpose:

Provides an overview of key statistics, including user activity, contest status, and financial metrics.

Key Features:

• User Summary: Total users, active users, new registrations.
• Financial Summary: Total deposits, withdrawals, and in-game transactions.
• Contest Overview: Ongoing, completed, and upcoming contests.
• Recent Activities: Log of major actions like user bans, transaction approvals.
• Graphical Reports: Charts for revenue, user engagement, and contest participation.

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2. User Management

Purpose:

Manage all registered users, including their profiles, balances, and activity logs.

Key Features:

• User List (Table)
  • Columns: User ID | Username | Email | Balance | Status (Active/Banned) | Registration Date
  • Filters: Search by username, email, status
  • Sorting: Sort by balance, registration date
• User Profile Page
  • Edit user details (email, username)
  • View wallet balance and transaction history
  • View user contest participation and winnings
  • Ban/Unban user option
  • Adjust user balance manually (for admin corrections)
• User Roles & Permissions
  • Assign Admin / Moderator / User
  • Limit access to specific CRM sections

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3. Transaction Management

Purpose:

Monitor and control user deposits, withdrawals, and in-game transactions.

Key Features:

• Deposit/Withdrawal Requests
  • Approve or reject pending transactions
  • View deposit/withdrawal history with status (Pending, Approved, Rejected)
  • Filters: Transaction type (Deposit, Withdrawal), Status (Pending, Approved)
• User Wallets
  • View a list of all users' balances
  • Manually adjust balance (Admin override)
  • Freeze user funds if needed
• Transaction History
  • Log of all transactions including in-game purchases
  • Columns: Transaction ID | User | Type | Amount | Status | Date
  • Export CSV/PDF option for financial reporting

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4. Contest Management

Purpose:

Create, manage, and track trading contests.

Key Features:

• Contest List
  • View active, upcoming, and completed contests
  • Filters: Contest type (Mutual Agreement / Exact Time), Status (Active, Completed, Cancelled)
• Contest Creation Page
  • Name, description, start & end time
  • Entry fee (PCoin requirement)
  • Prize pool distribution settings
  • Maximum number of participants
• Contest Participants
  • View users currently enrolled
  • Remove users if needed
  • Assign winners manually (if auto-detection fails)
• Contest History & Analytics
  • View previous contest details and winners
  • Reports on user participation trends

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5. Trade & Market Monitoring

Purpose:

Track and manage in-game trades placed by users.

Key Features:

• Trade History
  • View all trades executed by users
  • Filters: User | Trade Type (Buy/Sell) | Asset (BTC/USDT) | Status
  • Columns: Trade ID | User | Asset | Type | Amount | Price | Status
• Market Overview
  • Live market prices (BTC/USDT, etc.)
  • Graph of recent price movements
• Manual Trade Adjustments
  • Admin override for trade disputes
  • Cancel fraudulent trades

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6. Reports & Analytics

Purpose:

Provide insights into the game’s economy, user engagement, and contest performance.

Key Features:

• Financial Reports
  • Total revenue (deposits minus withdrawals)
  • Breakdown by payment method
• User Activity Reports
  • Daily/weekly/monthly active users
  • Contest participation trends
• Transaction Reports
  • Summary of all user deposits & withdrawals
  • Export data to CSV or PDF
• Fraud Detection
  • Flag suspicious activities (e.g., large transactions within a short time)
  • Track duplicate accounts

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7. Admin & Role Management

Purpose:

Manage admin access and permissions.

Key Features:

• Admin List
  • View all CRM administrators
  • Assign roles (Super Admin, Moderator, Finance Admin)
• Permissions Management
  • Set custom permissions per role (e.g., restrict finance access)
• Audit Logs
  • Track admin actions (e.g., who approved transactions)

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8. Notifications & Logs

Purpose:

Keep track of system alerts and user activity logs.

Key Features:

• System Notifications
  • Alert admins about pending approvals (deposits, contests, etc.)
  • Notify about suspicious transactions
• User Activity Logs
  • Record important user actions (e.g., deposits, withdrawals, trades)
• Admin Action Logs
  • Log all admin actions for transparency (e.g., bans, role changes)

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9. Cashier (Deposit & Withdrawal Requests)

Purpose:

Allow manual handling of deposits and withdrawals.

Key Features:

• Deposit Requests
  • Review incoming deposits
  • Approve/reject with reason
• Withdrawal Requests
  • Ensure user has sufficient balance
  • Approve after manual verification
• Transaction Verification
  • Check blockchain confirmations for crypto deposits
  • Auto-reject fraudulent requests

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10. Settings & Configurations

Purpose:

Manage system-wide settings.

Key Features:

• Game Configuration
  • Adjust entry fees for contests
  • Set trading fees
• Payment Settings
  • Enable/disable deposit methods
  • Set withdrawal limits
• Security Settings
  • 2FA for admin accounts
  • IP whitelisting for sensitive actions

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Next Steps

1. Wireframe the UI
   Create mockups for each page to visualize layout and workflows.
2. Set Up Backend API Routes
   Define REST/GraphQL endpoints for each feature.
3. Develop the Frontend (React/Next.js)
   Implement UI components using a dashboard template.
4. Integrate Backend with Frontend
   Connect APIs and test role-based access.
5. Test & Deploy
   Perform admin testing before live rollout.