As an human agent I want to build AI automations on my case detail page when the case is assigned to me. I want to see a card on the right side, which shows, what Ai agent found and show me the sequence of steps itp lanned to do for resolution and just ask me to approve or take over. when i clicked on aprpove, It should show me the exectuion progress step by step and show me when completed with confirmation with summary. Make sure you use some fake data to make it look work.
I'll create a case management interface with an AI automation sidebar that shows the AI's findings, planned steps, and allows you to approve or take over the resolution process.
This AI case resolution assistant provides a seamless workflow for handling customer cases:
Approval Workflow: When you click "Approve Plan", the system will:
The interface uses a responsive design that works well on both desktop and mobile devices, with the AI resolution card becoming particularly prominent on larger screens.
The demo includes realistic fake data for a payment gateway integration issue, but you can easily adapt this to any type of case management scenario.
rewrite the side content using an meta quest 3 refund example
I'll rewrite the AI resolution card content to use a Meta Quest 3 refund example instead of the payment gateway integration issue.
Now the AI resolution card shows a Meta Quest 3 refund example instead of the payment gateway integration issue. The AI assistant will analyze the refund request, verify eligibility, and guide you through the refund process step by step.
The updated AI Refund Assistant will:
Show findings about the customer's purchase and return eligibility:
Present a step-by-step refund process:
The interface remains the same - you can still approve the AI's plan or take over the case manually at any point.