Ahmed Laskar, seated in a royal-blue blazer

available for work

LG ASC Manager & Chief Commercial Officer

AHMED LASKAR

11+ years of comprehensive technical operations, hardware troubleshooting and customer-care expertise. Highly skilled in diagnostics, server configurations and system deployments.

Shillong, Meghalaya, India

EXP

11+

Years in the field

SLA

100%

SLA delivery rate

SKILL

Core disciplines

01Identity

Personal profile

Essential facts and verified contact channels for direct coordination.

WhatsApp+91 87874 84140 Instagram@ahmed_official.786 FacebookAhmed Laskar Emailahmedlaskarlg@gmail.com

PHONE

Direct line

+91 87874 84140

GEO

Based in

Shillong, Meghalaya, India

DOB

Date of birth

31 July

02Work logs

Experience timeline

A chronological record of operational and technical roles across service, telecom and field sales.

[01]
ASC Manager
2023 — Present
LG Authorized Service Center · Shillong, Meghalaya
Managing specialized technical repair workflows, localized team assignments and overall customer-resolution metrics. Setting service dispatch schedules and technical operations quality checks.
OperationsTeam LeadQC
SLA adherence
100%
Team
Managed
Status
Active
[02]
Customer Care Officer (C.C.O)
3 Years Tenure
LG Authorized Service Center · Aizawl, Mizoram
Handled end-to-end client communications, issue logs and technical case management. Coordinated with diagnostic technician teams to resolve device concerns with quick turnarounds.
Client CareCase MgmtCoordination
[03]
Technician Engineer
1 Year — 2016
LG Authorized Service Center · Aizawl, Mizoram
Troubleshooting and repairing refrigerators, washing machines, microwaves, Smart TVs, HVAC systems and small electronics.
RefrigerationHVACSmart TVElectronics
[04]
A1 SIM Audit Specialist
1 Year — 2015
Vodafone India · Silchar, Assam
Validating customer identification documents, managing telecom field auditing and critical SIM profile verification.
AuditingComplianceTelecom
[05]
Direct Sales Executive (DSE)
Field Sales
Idea Cellular Ltd · Silchar, Assam
Drove new customer acquisition and revenue selling postpaid plans and enterprise solutions directly to consumers and businesses.
SalesAcquisitionB2B
[06]
Software & App Tinkering
Ongoing
Personal Projects
Working knowledge of core programming languages for Android and Windows OS, with self-built personal project apps.
AndroidWindowsProgramming

03Capabilities

Core technical expertise

A categorized breakdown of certified competencies developed across a decade in the field.

OFC

MS Office Tools

Spreadsheet configurations, SLA trackers, data formatting and clean reporting documentation.

ExcelWordPPT

OSD

OS Deployment

Clean installs, drive partition setups, registry adjustments, driver updates and system provisioning.

WindowsLinuxSetup

CCTV

CCTV Engineering

System provisioning, structural hardware deployments, camera configuration and DVR network setups.

MonitoringDVRIP Cam

ELEC

Electrical Arrays

Troubleshooting, switchboard repairs and routing diagnostics of complex power distributions.

CircuitWiringPower

SRV

Server Configuration

Windows Server file management setups and managing automated scheduled backup archives.

BackupsServerRecovery

AUD

Telecom Audits

Audit compliance verification, customer onboarding databases and telecom profile controls.

SIM AuditsComplianceDSE

AHMED LASKAR

Personal profile

Experience timeline

ASC Manager

Customer Care Officer (C.C.O)

Technician Engineer

A1 SIM Audit Specialist

Direct Sales Executive (DSE)

Software & App Tinkering